FAQ for visitors
Are you an exhibitor or visitor and have questions about the trade fair? Here you will find all relevant answers
The quickest way to reach the exhibition centre is by public transport.
Take the underground lines 1 and 9 to the "Bahnhof Deutz" stop and the underground lines 3 and 4 to the "Koelnmesse" stop. At Cologne Central Station, the S-Bahn lines S 6, S 11, S 12 and S 13 leave at short intervals from platform 10 in the direction of Köln Messe/Deutz station.
Further information and everything you need to know about travelling by car, train, long-distance bus or plane can be found here.
You will find plenty of parking spaces directly at the exhibition centre.
Ten motorways lead to the motorway ring around Cologne. This will take you directly to the exhibition centre without any junctions or traffic lights. Follow the green signs "Koelnmesse". Our traffic guidance system will lead you to the approx. 14,500 car parks on the exhibition grounds. The car parks are optimally connected to our entrances. You can reach the exhibition halls on foot or by using the free shuttle buses.
You can view and download an overview of the visitor car parks in advance.
You can buy a ticket via the Ticket Shop. You will be informed here as soon as they are available.
FAF - FARBE, AUSBAU & FASSADE will take place from 24 to 27 March 2026 at the Cologne Exhibition Centre:
Tuesday to Thursday
09:00 - 18:00
Friday
09:00 - 17:00
Visitors and exhibitors have the option of depositing luggage and items of clothing at the cloakrooms in the entrance areas.
This service is charged at 3.00 euros per item of luggage or item of clothing or 5.00 euros per item of luggage and item of clothing.
The exhibition centre and the individual halls are barrier-free.
The staff at Messewache Nord at the North Entrance and Messewache Ost at the East Entrance will be happy to help you.
An overview of important information on barrier-free WCs and lifts, first aid stations and special car parks can be found here.
You can withdraw cash from the following ATMs in the neighbourhood:
- East Entrance
- South Entrance
- North entrance
In the event of faults, please contact the fault centre on 0221/226-5253.
There are two lost property offices at the exhibition centre:
| Halls | Responsible office | Telephone number | |
|---|---|---|---|
| 1, 2 , 3 , 4 , 5, 10, 11 | Exhibition centre guard east | +49 221 821 2550 | |
| 6, 7, 8, 9 | Exhibition Protection North | +49 221 821 2551 |
If you suspect that you have been robbed, you have the option of contacting the investigation service. Your contact for this is Mr Kornelius Zeidler (T: +49 221 821 2979, k.zeidler@koelnmesse.de.
Attractive offers and links to selected partner hotels can be found here.
Alcohol may not be brought onto the site. Visitors will be subject to bag checks, among other things.
The Koelnmesse Security Office has two locations. You can reach them at the following telephone numbers:
- Trade Fair Supervision North: +49 221 821 2551/-2552
- Trade Fair Security East: +49 221 821 2549/-2550
Contact us
Do you have any questions? We will be happy to help you!
- Visitor service:
+49 89 189 149 553 - besucher@faf-messe.de
- Contact form